Tag

customer service

Leading through change

CEO Russell Olson reflects on 10 years as CEO, including weathering storms, overcoming challenges, adapting to change and pursuing stability.

September 6, 2023 // < 1 min read

CEO's Report

CEO's Report: Identifying funding opportunities relevant to your utility

Heartland contracted with Frontier Energy to help our customers identify funding for a variety of programs, some related to the IRA and IIJA.

August 2, 2023 // < 1 min read

CEO's Report

CEO's Report: Partnerships advance economic development

Heartland Summer Conference helps customers mingle with professionals who may offer insight into promoting and growing their community.

July 5, 2023 // < 1 min read

CEO's Report

CEO's Report: Why promote electrification?

Public power utilities can help consumers save money by promoting electricity as their main source of energy.

June 6, 2023 // < 1 min read

CEO's Report

CEO's Report: Customer Connections Committee provides meaningful interaction, feedback

Committee strengthens relationships between customers and with Heartland Energy and facilitates discussion on shared ideas, concerns.

May 4, 2023 // < 1 min read

Heartland Headlines

Powering forward in the industry

In April, Heartland Energy Chief Communications Officer Ann Hyland marked 15 years of sharing the public power message and saving customers energy and money.

April 3, 2023 // < 1 min read

CEO's Report

CEO's Report: Powering Forward in the new year

Changes to Power Forward rebate program include addition of EV charger rebate, electrification incentives and more.

January 5, 2023 // < 1 min read

Industry Update

Managing your utility's Renewable Energy Credits

WAPA hydropower and Heartland Energy customers can receive assistance in managing their renewable energy certificates (RECs).

November 30, 2022 // < 1 min read

Heartland Headlines

APPA's Ditto, Governor Noem highlight historic Summer Conference

It was standing-room only as guests heard from nationally-recognized leaders and others share the latest industry news plus community marketing tips.

August 3, 2022 // < 1 min read