utility operations

Free APPA safety videos

APPA offers a growing library of safety training materials available to member utilities-including Heartland customers-at no cost.

CEO's Report: The importance of continuing education

APPA and state associations offer an abundance of conferences, trainings, courses and more to strengthen utilities and their workforces.

Strengthen your skills, strengthen your community

Upcoming webinars, workshops and conferences offer training and practical guidance for municipal, utility and city leaders.

Sioux Falls completes major Water Reclamation upgrade

Improved wastewater treatment and stronger power systems--plus the Energy ONE Incentive--fuel the city's future.

Small "inconveniences" are better than a cyberattack

A cautionary tale from a small, Midwestern municipality that suffered an email breach, resulting in payments to fraudulent accounts.

Putting backup power to the test in Madelia

Mandatory annual URGE testing on diesel generators in Madelia, MN ensures reliable power for city, Heartland and energy market.

Key takeaways from MMUA Summer Conference

Learn valuable insights reshaping how utilities showcase their value, tackle industry challenges and strengthen operations.

CEO's Report: Identifying funding opportunities relevant to your utility

Heartland contracted with Frontier Energy to help our customers identify funding for a variety of programs, some related to the IRA and IIJA.

CEO Report: The impact of EVs on utilities