CEO's Report

Ensure public power customers understand the difference local ownership makes and why their hometown utility is something to be proud of.

Public power communities offer 5 distinct advantages: transparency, revenue, efficiency, tailored programs and local ownership.

New guidebook from APPA offers 8-step model to help public power utilities of all sizes create strategic plans.

South Dakota Governor will highlight key economic development partnerships; economy and childcare solutions will also be highlighted.

Customer satisfaction survey will help Heartland better serve customers, exceed expectations and meet strategic plan goal.

Boosting rebate program awareness by reaching the right people.

Nine-member Customer Connections Committee facilitates dialogue, feedback and collaboration with Heartland staff.

Despite being a small public power entity, Heartland Energy has a direct line to South Dakota's powerful voices in Washington, D.C.

Heartland joins American Public Power Association in Washington, D.C. to advocate on behalf of our public power customers.